Transportation of animals

General Conditions for the Transportation of Small Domestic Animals (Pets):

When purchasing a ticket, passengers must familiarize themselves with the conditions for transporting animals on trains at the ticket office or on the carrier's website.

Small domestic animals (pets) transported on trains should be placed in boxes, baskets, cages, or containers with bedding (the weight of the box, basket, cage, or container with the pet should not exceed 10 kg, and the sum of the three dimensions of the box should not exceed 140 cm), and must be placed in designated areas depending on the type of train and carriage.

The following requirements apply to the boxes, baskets, cages, containers, and bags used for transporting small pets:

  • They must have ventilation holes;
  • They should have a waterproof base;
  • The bottom of the box, basket, cage, or container must be covered with absorbent material;
  • They must have a secure locking system to prevent accidental opening;
  • The pet inside must be able to move freely (stand and turn around).

During the transport of small pets, owners or accompanying people must adhere to sanitary and hygienic rules in the carriage and perform necessary cleaning tasks. Pet owners are responsible for regularly cleaning the box, basket, cage, or container and collecting any waste produced by the pet.

Pet owners must ensure that their pets do not disturb other passengers (no loud noises, barking, or yelling), and must calm them down (as a last resort, they may administer tranquilizers) and provide them with food in a timely manner.

Service dogs for people with disabilities are allowed to travel free of charge with their owners in all types of carriages, and no transportation document is required for them. The service dog must have a muzzle, coat, and a certificate confirming its special training and must remain by the passenger's side.

The veterinary certificate (health certificate) is valid for one month from the issue date and includes information about vaccinations against infectious diseases and parasites, diagnostic examination, and other veterinary-sanitary measures. It also specifies the breed and species of the animal. The passport includes the name, surname of the pet's owner, the pet's name, breed, birth date, and health information. Passports may vary by country and language. In Azerbaijan, passports can be issued by a veterinarian or AFSA – Azerbaijan Food Safety Agency. At the ticket office, presenting veterinary documents is not required for the registration of small pets for train transportation. However, passengers must present the veterinary certificate and pet passport to the train conductor when boarding.

If the pet is causing a disturbance or showing aggressive behavior, the train conductor has the right to refuse entry to passengers with such pets.

Regardless of the type of train, it is prohibited to remove the pet from its box, basket, cage, or container during the journey.

To transport a parrot on the train, a cage, bird food, water, and a thick, light-blocking cloth must be prepared in advance.

The transport of untrained, sick, dirty, foul-smelling, or pets exhibiting disturbed or threatening behavior is prohibited. Decorative aquarium fish and turtles can only be transported in closed plastic containers (replacing aquariums or terrariums). In this case, the passenger must ensure ventilation and feeding inside the container.

In Fast and Express Passenger Trains:

  • In addition to the hand luggage allowance, one small pet may be placed in the designated area for hand luggage, with a limit of two small pets per passenger;
  • It is prohibited to remove the pet from the box, basket, cage, or container during the journey;
  • The pet may be transported based on the veterinary certificate or passport.

In Intercity Sleepr Trains:

  • Passengers traveling in standard class on intercity sleeping trains may transport one small pet per ticket by paying the full fare for three additional vacant seats;
  • In this case, no separate charge is required for transporting the pet;
  • It is prohibited to remove the pet from the box, basket, cage, or container during the journey;
  • The pet may be transported based on the veterinary certificate or passport.

In Suburban Passenger Trains:

  • Passengers traveling on suburban trains may transport one small pet with them, provided that the pet is placed in a box, basket, cage, or container with bedding (the weight of the pet and the container should not exceed 10 kg and the total dimensions should not exceed 140 cm);
  • The pet may be transported with the veterinary certificate based on the above conditions, and no passport is required for the animal.

These conditions ensure that small pets are transported safely, hygienically, and without causing inconvenience to other passengers.